Everything that governs the use of Diemeco, in one place. Some of these documents are available in English only for now.
- Terms of Service
The rules for using Diemeco. Applies to everyone.
- Workshop Agreement
For workshops: a true profile, credits, keeping clients' files confidential, quotations and conduct.
- Client Agreement
For clients: your requirements, your files and designs, choosing workshops, payment and reviews.
- Privacy Policy
What personal data we collect, why, who sees it, and your rights.
- Refund & Credit Policy
When a credit is returned, when money is refunded, and what is not refunded.
- Content & Upload Policy
What may and may not be posted or uploaded, and how reports are handled.
- Confidentiality & Intellectual Property Policy
Who owns designs and files, what workshops must keep confidential, and our own intellectual property.
- Dispute policy
What to do when a job goes wrong, and how our team decides.
- Grievance Policy
How to complain, who the Grievance Officer is, and what response to expect.